Reach out to us
Need help? Our support team is ready to assist with questions, account-related issues, technical concerns, or general feedback. Reach out via live chat for quick replies, or use email and phone for more detailed cases. We aim to respond promptly and will help with verification, deposits, withdrawals, or site behaviour. Use the contact options below to reach the right team and get a fast resolution.
| Department | Contact |
|---|---|
| Customer support | [email protected] (live chat available; email replies typically within 1 hour for urgent cases) |
| General enquiries | [email protected] (account and general queries; expect a reply within 24 hours) |
| Affiliate enquiries | [email protected] (partner programme and commission questions) |
| Phone | +1 647 392 1846 (phone support and callback service) |
| Working hours | 24/7 |
Email Support
Email is the quickest way to reach our team for detailed requests, account issues, or when you need to send documents. Please email [email protected] with a clear subject line and current contact details to help us process your request without delay. Attach any relevant files and include your account username for faster handling.
Contact Form
Response Time
Our support team aims to respond quickly to all requests. Most inquiries are answered within one business day, while simple questions often get same-day replies. More complex cases, such as account verification or payment investigations, may take longer depending on their nature and the checks required. We’ll keep you updated on progress until the issue is resolved.
Feedback
Your feedback matters to us. If you have suggestions, ideas or issues with the site, please share them - we review every message carefully and use it to improve features, promotions and the overall user experience. Drop a note to our support team or use the feedback form; your input helps shape better games, payments and support for all Canadian players.